Our purpose is simple: to deliver mission-critical systems, secured by distributed ledger technology.
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Twenty-five years ago, our company initiated operations by providing telco-grade solutions to Mobile Network Operators in Malaysia. Over time, we have extended our reach to other regions, including Asia, the Middle East, and Europe, with a focus on Business Support Systems. These systems incorporate a range of functionalities such as CRM, Billing, Payments, Provisioning, Mediation, Service Delivery Platform, Fraud Management, among others.
Today, we are consolidating our extensive expertise into AGUM Technology. With years of experience in Telco and Distributed Ledger Technology (DLT), we have developed our own bespoke DLT systems to provide innovative solutions that resolve the trinity of systems - Cheap, Good, and Fast, all three simultaneously. In traditional systems, one can only select two, indicating that if a good and fast system delivery is required, the system cannot be cheap.
We achieve this by employing agile and lean development to build pioneering systems that incorporate the best available technologies. Our primary systems are created using Erlang, Rust or Go programming languages, with Erlang dominating most of the core backend due to its mission-critical readiness, aside from its capability as a soft real-time system.
Learn moreThe development of systems entails more than just the creation of the system itself. It also necessitates careful consideration of the on-boarding process for users, which should be tailored to their specific needs and preferences.
Our company provides consultation services on the system development process to ensure the smooth delivery and adoption of systems within organisations. Our guiding principle is to utilise proven Enterprise Architecture to address the pain points of our users while enhancing business processes, thereby optimising the company's performance.
With our extensive experience in comprehending domain models across various industry verticals, including compliance and regulatory practices, we are well-equipped to address issues from the outset, leaving no stone unturned in defining system requirements. This expedites the system development process.
Moreover, the deployment of systems requires adherence to best practices, encompassing high-availability, security, monitoring, and hardening, among other important aspects. These aspects require years of experience to ensure system availability and optimal service delivery to our customers.


Here at AGUM, we focus on markets where technology, innovation, and capital can unlock long-term value and drive economic growth.
From market segmentation, marketing communication, sales promotion, data analysis, CRM and brand management.
We came equipped with General, Intellectual Property and Corporate counsel, including compliance for monitoring, managing policies and procedures for the group.
From market analysis, to product concept and design with thorough testing before product launch, we are ready to beat our competitors.
Audit-proof, double-entry software built for critical financial operations like ERP, CRM, Billing, Prepaid Systems, Mediation.
With carefully monitored inventory and fault management, including performance management and security management, our clients can sleep well knowing everything is covered.
With in-house billing and customer management, coupled with CRM and self-care with full-feature service delivery, we are taking automation seriously.
Got a technical issue? Want to send feedback about a beta feature? Need details about our Business partner plan? Let us know.
AGUM Technology Sdn Bhd
1300983-D
Suite T3-08-03, Menara 3
No. 296, Jalan Ampang
50450 Kuala Lumpur
Malaysia
Tel: +603 2705 1396
Fax: +603 2705 1397
Email: hello@agumgroup.com